Every merchant relationship takes work. Defyne helps turn that work into an asset with multiplatform flexibility, Privvy-powered visibility, tailored payment solutions and support designed to help you win and retain the business you bring in.
Whether you run an established ISO, sell as an independent agent, integrate software or make trusted introductions, Defyne offers a partnership model designed around how you go to market.
For payment professionals who want to close more merchants, build recurring residuals and grow a portfolio with real long-term value.
For trusted advisors who know business owners but do not want to sell, price, install or support payment-processing accounts.
Agents lose accounts when processors are slow, rigid or invisible. Defyne combines hands-on support, multiplatform flexibility and Privvy CRM visibility to help you win, onboard and retain the merchant—because a residual is only valuable while the account stays active.
Experienced agents do not need more hype. They need a processor that understands what actually costs them deals, credibility and residuals.
I can close merchants. I should not lose them because I cannot get a straight answer fast enough.
A high split on paper means nothing if the deal never boards—or cancels because the merchant is not supported.
I brought in the relationship. I should never have to wonder whether someone is going around me or weakening that trust.
Forcing the same solution into every business makes me look like a salesperson—not the advisor the merchant trusted.
The merchant calls me when something breaks. I need a partner who treats that issue like my residual depends on it—because it does.
I do not need another motivational call. I need honest answers, real visibility and help getting the deal across the finish line.
Build a book of active merchants that can create monthly residual income rather than one-time-only commissions.
Access TSYS and Fiserv processing platforms through one relationship so more merchants can get the right fit.
24/7 agent support and 24/7/365 merchant support help keep service issues from becoming lost accounts.
Streamline onboarding, document sharing, merchant status, processing statements and residual tracking in one proprietary platform.
Connect merchants with APIs and integrations spanning eCommerce, accounting, POS and products certified by TSYS and Fiserv.
New agent, experienced closer or established ISO—start with a conversation about your production, market and goals.
The best partner program gives you more than one path to value. Defyne helps you match the platform, technology and support model to the merchant’s actual operation.
Offer flexible processing solutions backed by straightforward pricing and hands-on service.
Use a single relationship to access industry-leading TSYS or Fiserv processing platforms.
Match restaurants, retail and service businesses with leading hardware and software options.
Support card-present, eCommerce, mobile wallet and connected customer experiences.
Connect with eCommerce, accounting, POS and enterprise applications through proven integrations.
Give partners greater control through streamlined onboarding, status visibility and residual tracking.
Adjust the assumptions below to visualize the compounding effect of consistently adding active merchants. This is an illustration—not a promise of earnings.
1 basis point = 0.01%. Actual residuals depend on merchant pricing, costs, processing activity, program terms, attrition and your signed compensation agreement.
Illustration assumes each new merchant remains active for the full period and processes the selected monthly volume. It excludes upfront bonuses, equipment costs, chargebacks, reserves and taxes.
Share your experience, target verticals, current production and what you need from a partner.
Review the product, compensation and support structure that best fits your goals.
Send the core business details. Defyne helps coordinate underwriting, technology selection and onboarding.
Continue serving merchants while active processing can contribute to recurring value.
You do not need to become a payments expert. Make the introduction, preserve your client relationship and let Defyne handle the consultation, pricing, setup and ongoing service.
No. Experienced agents may qualify for a more customized discussion, but professionals with strong business relationships can begin through the referral path without pricing or supporting accounts themselves.
No. Residual income depends on merchant processing activity, program economics, retention and the terms of your signed agreement. Defyne will review the applicable compensation structure before you begin.
Defyne provides merchant support available 24/7/365, while agent support is available 24/7. Your exact involvement can be aligned with the partner model you select.
Yes. Defyne offers POS and terminal solutions, mobile and online payments, software integrations, and access to both TSYS and Fiserv processing platforms.
Yes. Use the merchant referral form to provide basic, non-sensitive contact information. The Defyne team can then coordinate the partner conversation and send any secure documentation steps separately.
See how Defyne can align platform access, technology, support and program economics with the business you want to build.
Upload a processing statement. The Defyne analyzer estimates current costs using a 25 BPS markup and $0.05 per transaction, and calculates the agent’s 50% share of estimated gross profit. All amounts and percentages may change based on the agent agreement and merchant statement pricing.